There are no refunds.

Bids are final

A bid is not a purchase that gets delivered later. It changes the board the instant it lands: your listing moves, every listing it passed moves down, and the price everyone else must pay to overtake you changes with it. That change is the thing you bought, and it has already happened by the time the payment page closes.

Reversing it would mean re-ranking every listing that moved because of yours, which would take a position away from someone who did nothing wrong. So we do not do it — not for a change of mind, not for a mistake about the amount, and not because someone outbid you afterwards.

Being outbid is not a failure of the service

Nothing is taken from you when someone passes you. Your total stays exactly where it is and your listing stays on the board; another listing simply sits above it until you answer. A position was never sold as permanent — the whole board is public precisely so that you can see what it would cost to take it back.

Written pages

The $59 page is refundable in full until we start writing it. Once the page is published, it is not. If we decline your brief — because it would require publishing something unlawful or misleading — you get the full amount back.

The two exceptions

1. We charged you twice. Duplicate charges for the same bid are refunded in full, always. Tell us and we will find it.
2. We failed to deliver. If a payment settled and your listing never appeared on the board, that is our fault and you get the money back.

For either, write to contact@bidyoursaas.lol with the payment reference. Refunds go back to the original payment method.

Consumers in the EU: your right of withdrawal

If you are buying as a consumer rather than for a business, EU law normally gives you fourteen days to withdraw from a distance contract. For digital services that begin immediately, that right ends once performance has started — and you must expressly ask for it to start and acknowledge losing the right.

Placing a bid is that request: the board moves at once and there is no version of this product that waits fourteen days. At checkout you will be asked to confirm this explicitly. If you did not confirm it, your withdrawal right is intact and you can use it — write to us.

How to reach us

Payments are processed by Stripe, and refunds — where this policy allows one — go back to the original payment method. Write to contact@bidyoursaas.lol with the payment reference from your Stripe receipt. See pricing for what there is to buy.